You can check the status of your order in the member center or order inquiry page, or by contacting customer service.

You can cancel unpaid orders in the member center or order inquiry page, or by contacting customer service.

目前共有宅配及7-11超商取貨。

According to the Consumer Protection Law, NCI offers a seven-day appreciation period. The period starts on the day after the completion of the item's receipt and ends on the seventh day (if your delivery address has an administrator to receive the item, the day after the administrator receives it will be counted as the starting day).

請在結帳頁面右邊產品明細的下面折扣代碼處輸入並且按下套用即可。

Please click on "Log In/Register" at the top right corner.

If you forget your password, please log in to your account first, click on "Forgot Password," and enter the registered email address/phone number. The system will automatically send you a password reset notification. Please follow the instructions in the notification to reset your password.

您可以在登入頁面點選「忘記密碼」，輸入註冊的郵件後可以重設新密碼。

For desktop users, please log in to "Personal Information and Password Modification" to make changes.

如欲修改會員資料請聯繫客服人員。

Currently, we support ATM transfer and online credit card payment.

After the refund procedure is confirmed, it will take approximately 30 days to receive the refund.

After the refund procedure is confirmed, it will take approximately 30 days to receive the refund.

如商品發現有商品有瑕疵，請勿拆封及剪標，並且聯繫客服人員，將有專人為您處理。

可以聯繫客服提供新的收件資料，我們會盡力在出貨前幫您修改。

請保留錯誤商品的所有包裝，並聯繫客服處理。

部分熱銷商品我們會再進貨，您可以點選頁面上的到貨通知功能。